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General Server Error

zkonrad001
Level 1
Level 1

When I open the app to Schedule a Webex meeting, I get an error pop-up "General server error".

I have another user here at work that is getting the same error.

The web based version works fine, it just the app on our PC's that does not work.

 

I found a post on this Cisco Community page that had a similar problem and they were able to execute a command on CMD with admin rights.  That did not work for me.

3 Replies 3

zkonrad001
Level 1
Level 1

I did not find a solution and haven't check on it since I made this post.  I went on to see if I could schedule it now and everything worked.  So I have no idea.

Lanrico
Level 1
Level 1

Did you ever find a solution? I am having this error too.

m.rodler
Level 1
Level 1

I've got the same problem but for the Mac OS X  Build (Version 41.11.0.20606) - Also interesting is, that WebEx does not seem to accept my paid subscription on that client. The app still want's to sell me the starter subscription. And that is probably related (I'll think you need need a subscription to schedule a meeting as host).