Hidden border makes the app hard to use with poor eyesight

[nst]

Hi.  We use the webex chat app on Windows 10 to aid communication between our teams at work.  I've got an accessibility issue with the main app that I can't get the it to deal with through the built-in themes.

As I'm restricted to 'light; modes for usability - I cannot use any of the dark modes because of my eyesight - and so the app screen in all the light themes is always white, and it hides the main window border by always drawing it in the same white colour used by the panel itself.  This is not in line with my desktop theme settings.

This mean that whenever the application is placed over another program window that uses white as its main colour (and there are loads - word processors, text editors, many software tools) the border is completely invisible, making it really hard to see it to resize or click on.

How do I get this thing to use my normal surround borders so the app becomes usable like any other app?

[gwenbabcock]

2023 and still no fix for this?

[Fritz_H · Accepted solution]

@nst 
As far as I know, by default every Window should have a shadow.
Perhaps this link Google offered me, is useful for you:

https://www.howtogeek.com/353204/how-to-customize-window-borders-and-shadows-on-windows-10/

(note: Article from 2018, Microsoft may perhaps have moved/re-arranged the shown options.)

[nst]

Thanks for that.  I went through all the theme stuff on windows and forced the border colour, and it fixes every instance of this on every app... except this one.  The shadows thing, though, really helps.  It turns out that this brand new laptop with a 11thGen i7 CPU, when set to 'Let windows choose' for the visual tweaks turns that off.

Setting it to custom, as per the instructions you linked, works much more nicely.  Many thanks.

Note to Cisco though... the webex app itself is still removing the application border when it shouldn't.