cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2194
Views
5
Helpful
1
Replies

How to change the sound of Raise Hand in Webex Meetings (macOS)

RedNectar
VIP Alumni
VIP Alumni

Hi experts,

I'm struggling to find the controls in Webex Meetings to control the sound that is made when someone raises their hand.  This guide has pictures that look nothing like my current version of Webex Meetings (Version 40.8.9.5) and certainly no Managing Panels option that I can find.

 

So please - I need to know when someone raises their hand. The pathetic "plimp" sound that is made on my system does NOT get my attention.  So hence my question:

How do I choose the sound that is made when someone raises their hand in my Webex Meetings that I host?

 

 

RedNectar aka Chris Welsh.
Forum Tips: 1. Paste images inline - don't attach. 2. Always mark helpful and correct answers, it helps others find what they need.
1 Accepted Solution

RedNectar
VIP Alumni
VIP Alumni

OK. For the benefit of others, I'll post the answer I found.

The trick is that you have to start a meeting before you can change sound preferences. Why there is no option in the app Preferences page to set these options BEFORE you start a meeting is a mystery for which there is no known acceptable answer.

So once a meeting is started, you'll see that you have two instances of Webex Meetings. 

image.png

Once you have the meeting in progress, go to the Webex Meetings window (don't confuse it with the Cisco Webex Meetings window) and choose Webex MeetingsPreferences

image.png

There you will easily be able to customise the sounds for hand-raise and other events

image.png

It may be bad manners to mark your own answer correct, but in the world of search engine algorithms, I'm marking this as correct in the interests of helping the next person who has the same problem.

RedNectar aka Chris Welsh.
Forum Tips: 1. Paste images inline - don't attach. 2. Always mark helpful and correct answers, it helps others find what they need.

View solution in original post

1 Reply 1

RedNectar
VIP Alumni
VIP Alumni

OK. For the benefit of others, I'll post the answer I found.

The trick is that you have to start a meeting before you can change sound preferences. Why there is no option in the app Preferences page to set these options BEFORE you start a meeting is a mystery for which there is no known acceptable answer.

So once a meeting is started, you'll see that you have two instances of Webex Meetings. 

image.png

Once you have the meeting in progress, go to the Webex Meetings window (don't confuse it with the Cisco Webex Meetings window) and choose Webex MeetingsPreferences

image.png

There you will easily be able to customise the sounds for hand-raise and other events

image.png

It may be bad manners to mark your own answer correct, but in the world of search engine algorithms, I'm marking this as correct in the interests of helping the next person who has the same problem.

RedNectar aka Chris Welsh.
Forum Tips: 1. Paste images inline - don't attach. 2. Always mark helpful and correct answers, it helps others find what they need.