04-05-2021 01:51 PM
Hello,
Does anybody know if there is a way to export or save chats in Webex Teams? Thank you!
07-30-2021 12:26 PM
I think so, there is a link to a tool that might help, also the compliance officer is mentioned.
The Webex Rest API offers a messages enpoint that may be helpful if you want to build your own application, see https://developer.webex.com/docs/api/v1/messages
07-30-2021 11:58 AM
Has this question been answered? I need to capture the chat information for historical purposes.
04-19-2021 02:12 AM
There is a good Python tool for that, published at https://github.com/DJF3/Webex-Message-space-archiver
04-06-2021 04:21 PM
A compliance officer can be set in Webex Control Hub and they are able to download messages posted in Webex Teams. Other than that option, there is no way to download and save those messages. Note that the messages are downloaded as .eml files (individual email files) so each post is a seperate file. A programmer in our organization was able to take a PowerShell script and update it so it takes details from each message (date/time stamp, To, From, message) and put it in a csv file that can then be opened in Excel and sorted by the date/time stamp so the messages can be easily read in time order.
This could be an idea for a Product Enhancement Request. You can post the idea at this link:
https://community.cisco.com/t5/collaboration-ccp-product/idb-p/4595j-ideas-collab-ccp
Please rate all helpful posts.
Thank you,
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