Incoming Calls during Webex Meeting

[Elizabeth.Whitworth]

If a call comes in during a Webex meeting, my android speakerphone switches off.  Tried to figure out how to ignore incoming calls when in a meeting, but the instructions given by Webex don't seem to work.  I have a Samsung Galaxy S10 (Android). The site tells me to go to settings, do not disturb.  I don't see this option on either my desktop or android app.  

[CaroleHoran22075]

Hi , I have a Samsung galaxy nine note . If you mean set your phone to do not disturb so calls don't disturb you . Then you swipe down from the top of your phone where you have all the icons like data and WiFi and aeroplane mode etc and there is a do not disturb one . If you long press on that . Then there you can choose exceptions . So I think then if you allow media but have no exceptions for calls etc . It should work but try it first . You can do a test if the microphone and speakers as you know . 

Sorry if I am patronising you . 

Happy for you to try it out with me . We don't have to show faces . Also there is a test meeting isn't there by cisco . Cant remember where I  found that 

Good luck 

[Elizabeth.Whitworth]

Thanks. I should have been clearer. I thought the Webex instructions were saying there is a separate Do Not Disturb function within the Webex app. The Do Not Disturb function on my phone works, it's just that if it is on, and a call comes in when I'm in a Webex meeting, it turns off the speaker on my phone. It's pretty annoying.

[CaroleHoran22075]

Oh no so sorry . That must be so annoying . Have I got it right that  you join the meeting via your phone. I wonder if you can block all calls coming or divert them temporarily with an answer machine message . Hope you can find your answer . I find the tac support very helpful . They are for technical issues but when they can't help they took my number then someone  rang me from America . They then joined me in a webex meeting and shared my screen and sorted out my problems for me . They were so patient with me . If you want more details let me know