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Snap camera video displayed upside down

gdoleschal
Level 1
Level 1

I am using Webex Desktop App version 42.8.0.23281 under Win10 Pro. When I choose my Snap Camera as video source, the orientation is wrong (vertically flipped). I have counterchecked this issue in Zoom and MS Teams, and there the video is displayed, in correct orientation. So, it is obviously not a problem of Snap Camera (v1.20.0).

I cannot find a menu setting in Webex App to flip the video vertically. There is just the option to flip it horizontally.

Is this a known issue and is there a workaround for it?

1 Reply 1

Richard.Denton
Level 1
Level 1

Same issue - Acer TMP414RN-51 internal webcam shows image as normal in preview/settings however once entering a meeting image is upside down - if an external cam is plugged in it behaves as normal, and only occurs in WebEx - all other camera accessing app behave normally

Richard Denton (he/him) | Client Support Officer | Information Management and Technology Division
Department of Education and Training
Level 2, 1 Petrie Street, Frankston Vic 3199
Tel: +61 3 4334 0551 | Mob: 0478 219 743
E: Richard.denton@education.vic.gov.au