Tips, Tricks, Suggestions for Webex Scheduling (for Admin Staff)
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08-03-2022 05:18 AM
We are facing some struggles with out Administrative Assistant/Executive Assistant community being able to schedule meetings on-behalf of the manager/supervisors or executives they support.
Here is a bit about our environment in hopes that others who are setup similarly could share any tips or tricks they've found.
- Exchange 2016 On Premise
- Webex App Deployed
- Hybrid Calendar Connector (being deployed, functioning and deployed to about 30 test users currently)
- We do NOT use Productivity Tools anymore, we retired it early and I believe it is officially unsupported now with latest release
- We DO use the Webex Scheduler plugin for on-premise Exchange
Administrative Requirements
- Shedule Webex meetings on-behalf of manager/executive
- Webex invite shows it is from manaager/executive (NOT admin support staff)
- Don't want to use Webex website scheduler
Ideas
- Will keywords like @webex and @meet work from a Shared Outlook Calendar?
- The Webex app scheduler is nice but no 'on-behalf of' option there... is this on the roadmap?
- Other ideas that work well for your orgs?
Thank you,
#webexwayne
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08-03-2022 01:01 PM
Hi @wrb ,
Sounds like you have some ideas there. Have you searched https://ciscocollabcustomer.ideas.aha.io/ideas to see if there are others who have already suggested the same or similar ideas? If so, you can vote for them there. If not, you can add your ideas there. And then post the link to you ideas back in this thread so we can vote for them.
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