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Updating Profile Photo

Hi,

I am not able to update my profile photo. How can I solve this ?

Steps following:

1.Edit profile -> Change Picture 

2. selecting the picture and save.

Result : Photo is not getting updated.

WebEx version used : Version: 41.5.0.18815

1 Reply 1

Fritz_H
VIP Alumni
VIP Alumni

@Ashwini.Chandrappa 
Possible reasons I have seen in this forum:
- image does not meet requirements. (sorry, did not find a link to specs)
- the update takes some time
- Replacing the picture in the web-version worked better (https://web.webex.com/)
- Your profile-picture is automatically provided by your organisation´s directory (e.g. Windows Active Directory..)
which overrules manual image replacements.