02-16-2023 07:37 AM
On version 43.2.0 of the Webex mobile client for IOS, if you close the app and then re-open it, the "voicemail" button goes away in the Calling screen.
If you sign out and then sign back in, the button re-appears.
Is this a known bug?
06-28-2023 07:30 AM - edited 06-29-2023 08:55 AM
Same issue. I signed out/in, reinstalled the app, and same issue. I can get the tab to show up by opening the WebEx app, leaving it on the calling screen, locking the iphone for ~10 seconds, unlocking the iPhone and the tab will reappear. I have to repeat this process anytime I close down the WebEx app.
Switching networks also works.
05-19-2023 10:30 AM
I also have this problem. I am running version 43.5.0 (4058) on Apple iOS version 16.4.0(a).
05-19-2023 01:17 PM
I'm still having the problem on the same build as you, Keith, it but it's not consistent. Last time I fixed it by uninstalling and reinstalling the app.
Very frustrating.
05-19-2023 02:39 PM
Thanks for the tip Brian. I am going to use my email for keeping an eye on my voice mails. I believe it is an issue with the WebEx app that they will fix soon. Hope so anyways.
03-03-2023 11:42 AM
Hi @enovak1965,
I haven't seen a bug under https://help.webex.com/en-us/article/mqkve8/Webex-App-%7C-Release-notes#reference-template_5631644b-f38f-462b-a1ff-e215a50b657c.
I just tested it with version 43.2.3 and I was not able replicate the issue.
Best regards
Igor
04-17-2023 11:34 AM
I'm having the same problem on 43.3.1 but logging out and back in doesn't fix it.
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