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Webex App Installation failed - small black windows

wvanboxtel
Level 1
Level 1

I cannot install the latest Webex app the only thing that happens is that a small black window opens for a few seconds and then it closes.

I tried installing on Windows 10 and Windows 11 with the same result.

Th strange thing is that the version of the latest webex install is 2.0.5.23785. The latest version mentioned on help.webex.com is 42.10.0.23814.

My download is from https://www.webex.com/downloads.html

Webex version installation .gif

1 Reply 1

oscbet
Level 1
Level 1

found an answer.

use the MSI install option for WEBEX.   

https://binaries.webex.com/WebexTeamsDesktop-Windows-Gold/Webex.msi