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Webex Application not work with Palo Alto Proxy

kakada Atada
Level 1
Level 1

Dear Cisco,

 

Before Webex App is working fine ( status connect ) when my PC run thru Palo Alto FW (LAB).

It is not connect ( failed to connect to the server ) when we move it run thru Palo Alto Proxy (LAB).

Webex-base has log from PC to Proxy , and proxy to Internet.

Only Cisco-spark-base no log/connectivity  to Internet.

On PA proxy we exclude *.webex.com, *.ciscospark.com

Please share how to fix it.

Thanks for update and supporting.

 

Kakada Sao
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