WebEx as a Snap or Flatpak (Linux Support)

[IanCleary]

Hello,

I am an AnyConnect and WebEx user at Viasat.  Myself and other users are using Ubuntu 18.04.

I have searched the community site and cannot find any documentation besides that it's not supported.  Given the recent maturity of snaps and Flatpaks as platforms to target a wide variety of linux based distributions, is Cisco open to rethinking their linux support.  Microsoft Teams recently has a snap published (https://snapcraft.io/teams-for-linux) and I believe rethinking Ubuntu, WebEx's linux support would be a good show of faith to not forget about those that prefer to use Ubuntu, Fedora, Arch, or RedHat Enterprise Linux as their corporate operating system of choice.

The meeting link support doesn't always work for Ubuntu hosts and just shows a OS not supported message. 

I believe the landscape of packaging for Linux has significantly improved, to the point where I think the trade of offering a Linux client should be reconsidered.

Please let me know your thoughts.

Thank you,

Ian

[DerekD]

Linux via a web browser IS per several published help.webex.com web pages.  Yes, there is no desktop client and there should be.

I have a 6+ month TAC case open on the error you show and I have demonstrated that it only happens at certain paths in the client (browser) discovery process and they can't figure it out.

I only get this error if I attempt to join a meeting after the host has started the meeting.  If I join before the host starts, I can join without the error.  I can also can join after the meeting starts if I join by going to the host site's home page (site.webex.com) and then enter the meeting number.  (Never tried to just enter the meeting number on my site.)  Where I get frustrated is that it doesn't happen consistently (every meeting join).  I can't remember ever getting the error on meetings hosted by our ORG and even meetings hosted via launch.webex.com or acecloud.webex.com isn't consistent.  Some meetings I can join just fine, but then others give me the error.

[IanCleary]

I have similar issues and I also experience your URL issues (very state dependent on meeting start, whether or not it's your meeting).

Similar for the Web UI as well. Often the Windows and Mac clients paste links in the bottom of the meeting and they rarely work, likely due to the meeting state dependencies you've described.

[Jaime Valencia · Accepted solution]

I'll move this thread over to the Webex User community, please post any non admin (control hub) questions there:

https://community.cisco.com/t5/webex-user-community/ct-p/webex-user

There are already requests for Linux, and any requests goes here:

https://ciscocollabcustomer.ideas.aha.io/

Vote for them if they're what you're asking, otherwise, open a new one with a clear explanation of your request.