Webex Community

Webex Connect Sandbox SMS not working

Hi,I was able to send an outbound SMS via my Webex Connect Sandbox instance on 10/10/2023 but am unable to do so since 03/11/2023. Initially, after sending the SMS I was able to receive it on my mobile device (based in India, Airtel SMS carrier). How...

How to list down all roles?

Hi Team,I have gone through roles Rest API https://developer.webex.com/docs/api/v1/rolesThis doesn't list down all roles belonging to site, it just list down roles only roles relevant to an admin.I want a API which will fetch all roles of the site/we...

Laptop Satellite Pro runs in temporary overload

My PC with windows 11 sometimes runs in overload.Just checked the taskmanager, but no hint available.Work space around 50% anc CPU around 10%.The green LED becomes orange for a while but turns into green automatically.During training the voice and vi...

Retrieving Chats once meeting is over

Customer hosted a Webex Meeting but did not have a chance to save the Chat window information when he ended the meeting. Is there any way to retrieve the Chat messages once the meeting is over? I do not think it was recorded. Thanks

Resolved! Webex calls notifications behavior

Hi,A colleague show me an "odd" behavior on her webex app:She receive no notification on incoming calls (not audio nor popup), nor when she's invited on an ongoing call as guest.BUT, on incoming phone calls (when she's dialed using the internal phone...

video mesh issue

Hi guys, I deployed video mesh (90 days demo version)for testing, the detsils as following: 1. on premise cucm-registered vc via sip route pattern---sip trunk---video mesh node, when webex app user starts a webex meeting,cucm-registered vc joined ...

Webex video mesh issue

Hi guys, I deployed video mesh (90 days demo version)for testing, the detsils as following: 1. on premise cucm-registered vc via sip route pattern---sip trunk---video mesh node, when webex app user starts a webex meeting,cucm-registered vc joined th...

Disponilidad de servicio Webex por mes

hola, quiero saber si hay manera de consultar la disponilidad del servicio de webex por mes

Resolved! Webex Calling: Read and update Executive Permission using the API

I have configured Executive Permissions on my tenant as follows:User1: Executive AssistantUser2: Executive. User 1 is configured as assistantWhen I run the "Read Receptionist Client Settings for a Person" /v1/people/{personId}/features/reception fo...

Audio Device Settings change randomly

Hello Cisco Community,I'm reaching out to seek support and share experiences regarding some challenges we're facing with Cisco Jabber for Windows within a Citrix Workspace environment. Our setup includes the Citrix Workspace App for ChromeOS, version...

Using the second port ATA 192 (Webex Calling)

How do you configure the second port on the ATA 192? I set up the first port using the flow: Add workspace, add device, add number. But now when i try to configure the second port, i am only given the choice to pick from existing users!

Replay option for webex calling recording

Hi All, Can anyone let me know if there are any options for users to search and replay call recordings of others within Webex when the recording platform is Webex? As an admin, I am able to list the call recordings but cannot replay them. I also fou...

Retention for capture available in WxCC

Hi, With WxCC capture api providing the path of the recording available, we wanted to understand the following1. If there is a retention applied on this capture, i.e., what is the maximum time the capture will be available for on WxCC storage?2. Assu...

ECE API for queue depth

We have been using the following API to get wait time and queue depth for chat entry point and realized that the queue depth is always returning 5. Is there anything particular I need to do to make this work? Thanks and have a good day.https://chat0...

Questions around the GraphQL Search API

We have a Webex Contact Center sandbox and I am in the process of testing out the Search API. I am looking at samples on githubWe are currently using Webhook subscriptions to create detailed Task call legs (IVR Leg, First Agent A leg, Transfer to Age...

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