Webex Community

CAN'T DO A HARD RESET ON A CP-8841 CISCO

Hi Guys,I have two Cisco 8841s. I have tried resetting the device in all its forms, but when I enter the reset codes, it remains at the boot logo and restarts, the logo appears and restarts, so it goes on forever.The devices are new, could you help m...

Internal speaker off of cs kit eq k9

Dear Cisco Support Team, We are currently working with a Cisco Webex Room Kit EQ (K9) and need to disable the internal speaker output. Based on the standard xAPI commands, we attempted the following: xConfiguration Audio Output InternalSpeaker: Of...

Webex API - newline in a markdown

Hello,I've tried many options to escape newline \n in a 3 backticks markdown text but none of them worked (including 2 spaces before it).Does anyone know a trick to get the newline sequence working in a markdown? Thanks

July 30: CLEMEA '25 Recap: Webex for Public Sector- Register Now

Join us on July 30th for the "CLEMEA '25 Recap: Webex for US & Global Public Sector and Security" webinar. This session provides the strategy, latest innovations, and roadmap of how Webex by Cisco enables US & Global public sector and regulated indus...

July 29: Webex CX Solutions: New Features + Roadmap: Register Now!

Join us on July 29th for the "Webex Customer Experience Solutions: New Feature Releases and Roadmap" webinar. In this session, Cisco subject matter experts i.e., Product Leaders will provide an update on some of the latest features released in Webex ...

Airplay in MTR Mode

Hi Everyone, I saw in some announcements that airplay should be available in MTR Mode now. I have a roombar and a Desk Pro here in MTR mode both with latest software RoomOs June 2025 (11.29.1.5). In the config section I enabled Airplay. See Screensho...

Resolved! How can I disable the lobby so participants can join without approval?

Hello,After I start a Webex meeting, participants are placed in the lobby and I have to manually admit them one by one.Is there any way to disable the lobby so that participants can join the meeting without my approval?I’ve read the following two pos...

CallCenter API and Customer Assist queues

I'm using the XSI CallCenter API, .../user/{userID}/services/CallCenterto get the agent ACD state and membership/availability states of the call center queues for the user. But it seems that Customer Assist (Customer Experience Essentials) queues are...

Can't find the logs for Webex Meeting Durations

Hi, I was looking for some logs regarding webex meeting durations. I only have found the logs regarding webex messages, but the ones regarding meetings seem inexistent.Is there any field/table I am not seeing?ThanksJP

Webex Workspace used for overhead paging.

Hello all! I think I know that answer but am going to ask anyway. We are using an overhead paging system with our Webex system (AudioCodes gateways), is there a way to limit who can "call" the workspace? We have multiple sites and the paging systems ...

Participants can still register after the webinar has ended

Is there a way to close registration for the Webex webinar after the event has ended. Participants are still able to register for a webinar and access the handouts in the email confirmation. This is a control problem for our department. We would pref...

Webex Calling - Conference Call

Can we configure a conference call room number so that all participants can dial this number to join the meeting, instead of adding them one by one? Also, what is the maximum number of participants allowed per conference call?

LGWs with Locations

We have Webex Calling with two configured locations, each representing a different country. Each location has its own trunk to the LGW in that country. Country A → Location A → LGW A → User ACountry B → Location B → LGW B → User B If User A wants to ...

Can I Use My Cisco Jabber Credentials to Sign In to Webex?

Hello..I am currently using Cisco Jabber with my organization for messaging and voice calls. I recently installed the Webex app and I would like to askCan I use the same login credentials from Jabber to sign in to Webex?If not, what steps should I fo...

incoming phone calls from clients - seeing phone number

Hi all, in my team we use Webex for incoming phone calls from clients. The call comes in and the number is showing on the small pop up but is not selectable sadly - we need to manually input it into our client database to know who is calling. Is ther...

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