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86 PostsGood Morning All We are using the webex app as a softphone with a hosted broadworks solution.Our Helpdesk manager asked me the other day if it was possible to export & import contact lists from within the app. I had a look and I can't see anything ob...
Hello,I am an IT support technician at a company.We recently purchased a Jabra wireless headset that is compatible with Webex. However, our user works at a reception desk and uses the Webex interface directly in the Google Chrome browser.The answer b...
We have tried different organization links, but when setting up a meeting in Webex, there is always an error message for the landing page link: "Your Webex site settings do not allow the domain used in this link"How do I resolve this?
Dear all,In webex I have setup a disclaimer in the control hub. I uploaded a txt-file which contains only a single word.The disclaimer is shown when I enter a meeting as host.The disclaimer is not shown, when I enter a meeting as participant (tested ...
Hello, How Can I submit some of my ideas for features requests in Webex? Thanks an Regards, Shikhar
Hi,I have configured an SBC as a managed on-premise trunk. Everything works perfectly except calling inbound to Webex extensions. There are some Webex users that have extension numbers only, the SBC has another PBX connected and the idea is those PBX...
Hello, I'm seeing a strange issue with a user where the Webex app "steals" mouse focus when calls come in. They'll go to type and they end up typing into the dial pad of the Webex app.Has anyone ever seen this strange behavior before in Windows? Happ...
I have noticed that the Webex desktop app is automatically closing on its own. I open it up first thing in the morning and a few hours later, I notice the app is closed out (the icon is no longer displaying on my taskbar). I am reopening the app mult...
This also affects Jabber version 15.3.x
In our environment the webex traffics are via Proxy server and in proxy server the URL prod.infra.webex.com gets blocked. Due to the above whenever I schedule a call and connect for session I am getting a screen where it is showing as "Connecting".Ca...
Hey there,We like to build a wallboard like application to show all people within a webex teams organisation. Therefore we need to somehow subscribe to a presence websocket, to keep the state of each person updated.I couldn't find any documentation o...
When I write a message in Webex and I paste an image to the message, the app gets really slow and almost stuck. Typing receives a very big delay and lag, I type and words and letters appear only a few seconds after, and the memory consumed by the app...
Hi, After customer has perform IVR survey, supervisor will login control hub to download the survey results. How can I automate the extraction of survey results to an external host for processing? Regards James
I have a customer who has a Board Pro G2 in Companion Mode with an EQ. A user can login to their OneDrive folder on the WhiteBoard and recall files from within their OneDrive. When the user creates a whiteboard and go to save that whiteboard the op...
In our main flow, we are setting the Global_Language and Global_VoiceName based on customer selection. The play msg work perfect in the main flow, but when we try to play msg in a sub flow, it is defaulting to the per-defined global variable value (s...
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