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324 PostsActivity in Webex Community
Webex Webinars - cannot download transcripts
Hi - my team uses Webex Webinars or Suite and we used to be able to download transcripts from our sessions. This feature seems to have been removed or changed. We used to be able to see the transcript in the dashboard of recordings. Does anyone have ...
Why can't I cancel a meeting near time or in progress?
Webex will never let me cancel a meeting if it's in progress, but I also get the error notification even if the starting time is close. I tried to cancel a meeting 10 min in advance today and kept getting the error message that a meeting in progress ...
Managing all spaces in an organization
As a webex admin, How do I view and manage all spaces that have been created within the organization?We have some users that have created spaces that other users now need access to and I can't find/see the space let alone mange it
How to Pass Variables in 'Call Workflow' Node
Due to the soft node limitation recommended by the Connect docs, I'm attempting to modularize error handling/agent escalation in a Webex Connect flow using the Call Workflow node. The documentation states: "You can use custom variables to pass value...
Enforced Password Requirement for Webex Recording Sharing
For our organization's contracted Webex account,a password is being enforced when sharing recordings.If there is a way to disable this setting from the admin portal,please let me know.
Setting up a meeting with one-on-one breakout sessions
Just wondering if anyone has had some experience with setting up a meeting, with breakout sessions where participants could ask questions to experts in private. Something like 5 HR experts are waiting in their own breakout session and participants ca...
Need Sales Order Number to request an RMA
I need to request an RMA number for a Network Switch.The Returns-portal lists step 1 as "Request Return" and says to select the option that best fits the situation, but no options are listed, nor are there any links to subsequent pages.I eventually g...
Webex Webinars - cannot download transcripts
Hi - my team uses Webex Webinars or Suite and we used to be able to download transcripts from our sessions. This feature seems to have been removed or changed. Does anyone have any insight as to how to do this now? @transcripts @webexwebinars
Test calls to contact center sandbox
We are a development team working on integrating a system we are developing with Webex.We have used the following documentation to set up our test environment: https://developer.webex.com/create/docs/sandbox_cc.Our main question is: are there any bui...
unable o forward calls from CME Ext to Webex
Dears; Kindly note my issue below. I would appreciate it if someone could help. When an operator registered on Cisco Unified Communications Manager (CUCM) makes a call to an external mobile number, the call functions as expected. However, if the ope...
16 Digit Authentication Code
Very very frustrated with Cisco. Recently purchased a Cisco Codec Pro via a contractor who also installed the device. When going through the set-up process ran into the requirement for a 16 digit authentication. Followed the steps for access to th...
Join our Research Panel!
Since CiscoLive ’24 our Webex UX Research team has received feedback from a range of customers across different studies on pre-release feature ideations (e.g., Calling Troubleshooting, Role-Based Access Control, other usability improvements etc.).We ...
Webex - Full screen mode not truly 'full screen'
Really miss the older 'full screen' option in Webex. It gave us a lot more real-state on a display than the new one does now. Before we were able to hide the controls and this would be noticeable when displaying using a projector in big conference ro...
Webex Interface Distortion by Connect/Disconnect External Monitor
Hello,I'd like to report a recurring issue with the Webex application. When I connect or disconnect my laptop from an external display (such as a projector or monitor) while Webex is running, the application interface becomes unstable. The screen beg...
Cannot add any contacts
I want to add my contacts from iPhone and have granted full permission, no contacts appear, I try to add manually and get the message below, but I don’t see any contacts at all. Searching produces nothing, What is wrong with Webex app?“Contacts limit...
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