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325 PostsActivity in Webex Community
Cannot screen switch self view in Codec Pro RoomOS 11.17
Navigator only shows one display output, even though there are two display outputs, and the codec is set to Dual monitors. Is it possible to move the self view to either monitor? if so, what is the setting?
Missing CallId prameter in List Calls API Response
Hi, We have developed Webex Calling Connector for Salesforce & ServiceNow CRM. One feature which we have implemented to fetch all calls for Webex user at the time of login through our connector but List Calls API (List Calls | Webex for Developers) ...
WebEx Windows Outlook Contacts not working
Hi everyone,I’m trying to use the Webex App feature that should pick up local Outlook contacts (Windows) so they appear in Webex search and show caller names on incoming calls.https://help.webex.com/en-us/article/z3397j/Webex-App-%7C-Add-someone-to-y...
Connecting Webex to a hunt group voicemail account
Hi allWe are shifting from using Cisco Jabber to Webex. Whilst everything has gone more or less smoothly, I have come across an issue that worked in Jabber, but not Webex. When I try and connect the voicemail account of a hunt group to Jabber, I si...
Cisco Webex Contact center - Gold Tenant integration issue
Hi Team, Gold Tenant Org ID - 153d96e6-b7a8-4c53-88cb-bacce14cc54b I am currently creating the integration application using the developer site and I am encountering an issue. It appears that the contact center is not enabled, and I am receiving an e...
Webex Chat as part of Microsoft Graph > Copilot
We are a Microsoft shop, though we use Webex instead of Teams for chat and meetings.Now that we are deploying Copilot (work), our users are asking why chat isn't part of Copilot's intelligence.Webex needs to figure out a way, fast, to get Webex chat ...
Webex in the foreground
Hi. Our company is using Windows remote desktop and the Webex app locally. The problem is, that if you are on the remote server, you won't be able to see your taskbar and the only notification for messages you get is the sound. Is there any way, to h...
Cisco Touch 10 Navigators - EOL
Hi CommunityWe have x amount of Touch 10 Devices in our fleet, with EOL coming up in FebWill the Touch 10's deployed stop working?Will there be limited functionally? Is there a time where the current firmware will be incompatible with roomOS renderin...
Resolved! Correct my lighting does not turn off
I was presented with a pop-up when I joined a WebEx meeting yesterday. It said it detected that my lighting was low and asked if I wanted WebEx to correct my lighting. I chose yes, and a bright ring of light appeared around the edges of my screen. It...
How To Download Webex Video's Recordings From The Link?
As main host I have recorded meetings and webinars on my webex app and it seems that the ones which defaulted to be saved to the app "cloud" are now only accessible via links - Is there any way from the app cloud/link, to download this video's record...
Webex Calling – How to Retrieve Abandoned Queue Call Details using API
Hi everyone, I’m working with a customer who is using Webex Calling Customer Assist, and I’m trying to retrieve real‑time call details for calls abandoned at the queue level. So far, I haven’t found a direct way to pull this information from the Cont...
Webex does not work on Huawei IdeaHub Pro 86 (Unsupported browser / Ap
Hello Community,I am facing an issue with Cisco Webex on an Interactive Display Huawei IdeaHub Pro 86.Problem description:Webex does not work even after successful authorization.When trying to join a meeting via browser, I get the message:“Your brows...
WebEx Calling API answer, requires optional "endpointId" parameter
Hey,I try to answer an existing call on webex calling over the API out of WebEx Contact Center with Agent credentials.(https://developer.webex.com/docs/api/v1/call-controls/answer) The documentation says, the "endpointId" parameter is optional. The i...
Screen Pop: Can we open different URLs per DNIS and pass call paramete
I would like to confirm the feasibility of using the Screen Pop feature in Webex (Webex Callingr) for our integration use case.・BackgroundWe are considering a design where, when an agent clicks an incoming call notification in Webex, a specific URL (...
Import user to webinar
Is it possible to invite users from synched directory as panel and webinarusers?I only found a way to import from csv to webex-users.
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