Webex Community

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Announcements

Subscribe to the board to stay in the know with Webex announcements, community events, feature updat...

282 Posts

Adopting Webex

Share and discuss leading change management for Webex. Learn how others are securing leadership, pre...

356 Posts

Webex Connect

Engage with the Webex Connect team and your peers around the use of the Webex Connect CPaaS Develope...

86 Posts

Activity in Webex Community

Service App role for requesting reports

Is there currently any way for a Service App to run and retrieve Reports for WebEx Calling?  Or is there any plan to support this functionality in the future?I currently have a working script to pull WebEx Calling CDR once per day via an oAuth token ...

cldclark86 by • Frequent Visitor
  • 35 Views
  • 0 replies
  • 0 Helpful votes

Whiteboard and Files option missing on Navigator

Devices: Board Pro 55 inches + Room NavigatorRoomOS version on both (both on Latest )Registration type Webex cloud Problem: Whiteboard and Files show on the Board’s own screen, but not on the Navigator, while everything else worksQuestion: Is this su...

Workspace voicemail settings no longer visible in Control Hub

Hi all,Just this morning, I noticed voicemail settings have disappeared from our Webex Calling workspaces in Control Hub. Voicemail was previously configurable for these workspaces within the workspace's Call Settings tab. Now, there is no voicemail ...

dowling by • Community Member
  • 89 Views
  • 1 replies
  • 0 Helpful votes

9800 Action Button - Send Altert to Others

Hi allIm using Webex Calling and i have a request to set the action button to send an audible alert and message to other devices within a school.  I can set the button fine to be able to dial a number such as a paging group however the video below sh...

Prevent Agent from making a call via Jabber

Hello,We have the following requirement:The agent must not use Jabber to make a call.The agent must place calls exclusively through Finesse.We tried modifying the jabber-config-xml configuration file with: <Telephony_Enabled>false</Telephony_Enabled>...

Snas by • Community Member
  • 49 Views
  • 0 replies
  • 0 Helpful votes

Resolved! Device Configuration Parameters

I have a Cisco 9851 which requires config to change the actions of the transfer button.I was wondering if there was a known list of configuration/parameters for the PSKs? A client wishes the Transfer button would instead present them with a list of k...

Liam iData by • Community Member
  • 94 Views
  • 1 replies
  • 0 Helpful votes

distracting threaded message notifications

Webex shows notifications for every new message in every thread, even if I did not participate in the thread.this is very distracting and I lose focus for threads I actually care about.is it possible to configure my webex account to show a notificati...

opeer by • Cisco Employee
  • 142 Views
  • 1 replies
  • 0 Helpful votes

Service App Authorization Request

Hi everyone! I’ve created a Webex Service App and submitted an admin authorization request. Does anyone have access to Collaboration Control Hub who could help review and approve it, or point me to the right team? I need admin approval so I can gener...

happyduck by • Cisco Employee
  • 181 Views
  • 4 replies
  • 0 Helpful votes

Resolved! WxC Forward Destination Override

Hi all, do you know if in WxC is a feature like in CUCM "CFA Destination Override"? This feature allows a phone number to call the number that forwarded calls to it. No loops are created in the process. Best Regards Paul

Cannot start a meeting in the &quot;Personal Room&quot;

Hi! I am currently having difficulties joining my Personal Room or starting a meeting there.Whenever I click on “Start Meeting,” the process stops and I receive the following error message:“Unable to join the meeting.There is a problem connecting to ...

MNi by • Community Member
  • 139 Views
  • 2 replies
  • 0 Helpful votes
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