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Webex Client tagged as Adware within Security tools

fmarcel
Level 1
Level 1

Wondering if anyone has experienced an issue with their Webex Client being detected as Adware. We're running several security tools within our internal network specifically on our endpoints and we noticed the following directory was highlighted. C:\Users\(userprofile)\AppData\Local\WebEx\wbxcache\atauthor_7z\Xzm46obXV59Cutd5deXVX_xi8mXkc2E6THdnLIvV0x4=; It was tagged as Gen:Variant. Adware. Graftor is a heuristic detection designed to generically detect a Potentially Unwanted Program. A potentially unwanted application is a program that contains adware, installs toolbars or has other unclear objectives. Is this a false positive? Or something I should be concerned about? 

1 Reply 1

dtibbe
VIP
VIP

Antivirus is snakeoil

 

I also had some behavioral scanners detecting some Webex App versions to be malware. False-positives...

Unfortunately, there is no way execpt for whitelisting the app in your AV solution..