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Webex crashing no error message

SOgataLA
Level 1
Level 1

For the last few days my Webex meetings are crashing. I get kicked out of the meeting but the application remains running and consuming resources as seen in Task Manager. Unless I kill the application in Task Manager it holds a lock on my camera even if I try to rejoin the meeting using Webex.

 

My recovery procedure is to open task manager and kill all instances of Webex (Apps and background processes), then rejoin the meeting.

 

I will get kicked out again in 2-5 meetings (typically). Same behavior if I connect via Webex client or as a browser connection.

 

Only known environment change on my computer is I took an Office update last week to the latest version of the Microsoft 365 suite for Government users.  Don't know if it's related or not but that's the only known change i invoked.

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