Webex desktop app : Call causes it to hang

[ramkradh]

Hi,

Weekend updated the MAC Os to Monterey version 12.4 and post that Webex destop app just hangs with the colour circle rotating and everytime this happens, have to 'force quit' and start again, its frustrating is this a known issue?

Current version of Webex: Version 42.5.0.22187 (checked for new updates this is the latest)

Thanks & Regards

-Ram

[ywvliu]

My mac Monterey is in version 12.5 and webex 42.7.0.22904 . It hangs even without starting meeting.... and it almost not able to do anything during meeting.  (and only one application webex is running on my macbook pro 6c 32GB, activity monitor shows low workload, but washost webexhelper and webex are all without response)