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Webex Meeting Report Timing

Michelle.Foster
Level 1
Level 1

What is the timeing (hours) for a Webex Meeting report to go from peliminary to final status?

It took between 4-5 hours on Tuesday to verify the participants login time for a meeting, and I was wondering if 4-5 hours was normal.

Thank you,

Michelle

2 Replies 2

rcanela1
Level 1
Level 1

Hi Michelle,

The final report can take up to 24 hours after an event ends to generate as stated in this WebEx Help Page

This is an excerpt from the WebEx Help Page

  • For some reports, if you select the report link within 15 minutes after the event ends, you will see a preliminary version of that report. The preliminary report provides quick access to data before the final, more accurate data is available. The preliminary report contains only a subset of the information that is available in the final report.
  • When the final, more accurate data is available, which is usually 24 hours after the event ends, the preliminary report is replaced by the final report.

As you mention Webex's final report took 24 hours to generate the final report 

but in a previous meeting, it took around 36 hours to generate.