Webex schedule button in desktop app not working properly.

[Neil_8888]

Hi,

I'm trying to help out a coworker with his Webex setup. I've installed the desktop app however when I click on the "schedule" button all it does is open a new appointment in Outlook, I don't get the popup window that adds the meeting info to the appointment.

I also can't find where to download the productivity tools, in the support page it says that they are in the downloads area but that's not the case.

https://www.webex.com/support/productivity-tools.html

TIA.

Neil.

[Cole Callahan]

Here is the download link to the Webex Scheduler for Outlook https://appsource.microsoft.com/en-us/product/office/WA104382035?tab=Overview

Try going to your preferences in Webex and going to the Meetings section. There you can connect your Email calendar to your Webex account.