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Webex Teams and Outlook integration

vimanoga
Cisco Employee
Cisco Employee

Hello Experts,

 

I see Webex status is not integrated with Outlook. My system is running office 365, when I check outlook properties for the contact it says "Presence Unknown". 

Connect to Microsoft Outlook is checked in Webex Teams settings and I don't run any other IM clients other than teams.

Am I missing something?

 

Thanks,

Vijay.

 

2 Replies 2

Fritz_H
VIP Alumni
VIP Alumni

@vimanoga 
There is a way: https://help.webex.com/en-us/gk4yog/Enable-Cisco-Webex-Users-Status-to-Display-in-Microsoft-Outlook
but I think you may agree that is solution offers some room for improvement...

Mark Holden
Level 1
Level 1

This integration is super clunky. Why is it not just the same as Jabber????