05-06-2020 06:43 AM
Is there a way to do delete a custom status? I see you clear your current status but this only unselects that status. I wonder if there is a limit to the number of status you can have and they get replaced as you add more. I think that's how Jabber works. Either way, you should be able to delete a single status from your list.
Solved! Go to Solution.
05-06-2020 08:02 AM
You can have upto 5 statuses at any given time and they do get overwritten when we create more.
Your understanding is correct, currently there is no way to delete a status. I submitted a feature request based off your post
Thank you!
08-14-2021 07:26 AM
Hi @lauraL ,
The status remains the same. You can have up to 5 custom statuses at a time. Every time you add a new one, the bottom one is automatically deleted.
The idea for this feature is up for Future Consideration in our User community feedback portal. These ideas go straight to our product team for review. Add your vote to the idea to add emphasis - https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-682
10-21-2020 04:52 AM
Yes I would like to know this as well! Thanks
05-06-2020 08:02 AM
You can have upto 5 statuses at any given time and they do get overwritten when we create more.
Your understanding is correct, currently there is no way to delete a status. I submitted a feature request based off your post
Thank you!
11-08-2024 11:20 AM
Will this issue every be changed? It would be nice to delete an unwanted or unused status. It would also be nice if wanted statuses were not overwritten. Thank you.
08-14-2021 06:54 AM - edited 08-14-2021 06:55 AM
The original post was in 2020. Is there a solution? Has the feature been added?
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