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1366
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5
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WebEx Video cuts face in half

 

Hello! 

I am hoping someone can help me.

For the last week or so, my webex video has been splitting the screen. What I mean by this is, it splits my screen in two and my face isn't centered on either, so I have two faces and neither is complete.

 

I am running windows 10 on Apple hardware and everything is up to date. 

 

Thank you in advance for you time and help!!

3 Replies 3

djreilly
Level 1
Level 1

Same problem on a mac air @ BigSure 11.6.1.

JasonBlake43534
Level 1
Level 1

One of my Work colleages also has the same issue with the split camera. Also running with windows 10 using apple hardware.

The issue is only seen on webex  teams  from the Preview in settings or during an actual meeting. The inbuilt windows 10 camera app is fine as is microsoft teams.

Clinton Vadnais
Level 1
Level 1

I saw this today for the first time on a Webex Meeting. It was another attendee. Any luck yet?