windows app is not working

[shayishine]

I just installed app on windows pc that is running windows 11, but when I open the app it is showing a line on the screen no other windows is opening how can I fix it I have a meeting day after tomorrow please help I searched on youtube also for this issue I couldn't find anything

[dtibbe]

I assume the common "tricks" like reboot and and/or reinstall have already been tested? The app is running fine here on Windows 11.

Have you also checked if there are any Cisco* or Webex* processes present when trying to start the app? Is your computer controled by any GPOs of your organization? IIRC, there was an issue where a company disallowed the usage of WebView2 (which is mandantory for Webex).

[shayishine]

I have tried all these steps and this is my personal pc, I also checked
webex web version that is working fine only the problem with the app, I
have reinstalled my display driver and updated from windows but issue
showing is the same