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Cisco Directory Connector on existing system don't match

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Beginner

Hi everyone

We are using Webex now since almost 3 years. Now I want to automate the onboarding process via Cisco Directory Connector. I installed the tool and added the AD group to be synchronized. After a dry run I receive the message 2 admin to delete, 113 user to delete and 201 miss match. We totally have 316 user working with Webex. I did not activate AD sync on the Admin hub yet.

I'm glad I was running a dry run!

I have no idea on how to proceed from here. 

Thank you for any suggestions.

1 Comment
Beginner

Do the usernames from AD match the e-mail addresses for users in Control Hub? 

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