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Make your voice heard with the User Community Feedback Portal!

Cole Callahan
Cisco Employee

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Here at Webex, we understand that innovation can come from anywhere, whether it’s from our engineering team, our partners, or passionate users like yourselfWe want your feedback on new features or suggestions on how we can make our product even better for you. ThUser Community Feedback Portal is now open in the Webex Community, so submitting your ideas has never been easier. 

The User Community Feedback Portal 

What exactly is the User Community Feedback Portal? It’s the place to go in the Webex Community to offer new product ideas, make suggestions for current feature improvements, and even vote on other community members’ ideas. We always appreciate feedback and want you to have a voice in making Webex the best collaboration platform it can be. Here’s how it works: 

  • Go to the Webex Community and click on the Share a Product Idea tab 

Webex User Community

  • Explore Recent, Trending, or Popular submissions, filter based on the category, and even vote on ideas you like.

User Community

  • If you want to post your own idea, simply click the Add a new idea button and fill out the form before submitting. It’s that easy.

User Community Feedback

Add a new idea

Every category in the User Community Feedback Portal is assigned to a Webex product manager (PM) who can update requests with product timelines and status updates, so you know exactly what’s going on with your (or any other) suggestion.

How to vote

Even if you post your own ideas in the portal, you can still vote on other suggestions or innovations that you like. Once you find an idea worthy of your vote, click on the VOTE icon to the left of the idea. You’ll also see the number of votes the idea already has here, too. Once you click the VOTE icon, the box will turn green.

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Vote on something by mistake? Simply click the icon again to take it back. Here are some other things to consider:

  • Vote on any idea you really want to see come to fruition.
  • You can retract your vote on any idea if you changed your mind or if you don’t see if getting a lot of votes.
  • You’ll get an email notification if someone comments on the idea in the portal or the status changes.

There are so many ideas already posted in the Webex Community, so go check them out. We’re excited to see what brilliant ideas you have and can’t wait to start putting some of these suggestions into action. If you have any questions, feel free to reach out to me at

Submit your idea today!


Going forward please base host inactivity on WebEx meetings, not if a user has accessed the portal. To elaborate, on reporting in Control hub, host inactivity (when a host is listed as "inactive") is based on the last time they logged into their account on their WebEx site, not on the last time they hosted a meeting. We'd like to request  Cisco consider changing this from the last time they logged in, to the last time they hosted/ started a meeting.

Cole Callahan
Cisco Employee

Hello my friend,


Welcome to the community! Thanks for replying with a product suggestion. For it to go directly to our Product Managers, you will need to submit this in the Feedback portal mentioned above! You will be able to track the status of the idea too, as you will receive an email whenever the status changes!


Here is the link


Let me know if I can help you with anything else! 

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