cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1046
Views
5
Helpful
7
Comments
Alex57
Level 1
Level 1

Following webex software upgrade today(11/23) the virtual background is not showing the silhouette correctly. This used to work fine since the introduction of virtual backgrounds  sometime in the summer. This is a second virtual background bug in the past several weeks -  one of the previous app updates caused flickering when the virtual background was enabled and disappearance of my picture altogether (only virtual background remained).

 

Please see below for the current problem using blur. Same thing happens when used with a background picture:

 

Capture.JPG      

 

A quick aside - why is it possible for zoom software to have this feature work flawlessly since the beginning of the pandemic while Cisco is unsuccessfully  trying to catch up 6 months later?

7 Comments
Getting Started

Welcome to the Webex Community. This is your home to ask questions, share knowledge, and attend live webinars.