Use Case Description/Overview
Vyopta’s Collaboration Performance Management offers UC platform and device Monitoring and Analytics Modules to help customers proactively identify risks, diagnose issues and reduce troubleshooting time. They can help customers improve Webex Meetings and Events adoption, and intelligently optimize their operational planning and ROI.
Vertical/Industry Alignment
- Govt/Public Sector
- Education
- Financial
- Healthcare/pharmaceutical
- Hospitality
- Manufacturing
- Retail
- Transportation
Webex Environment Alignment
With Vyopta’s CPM Monitoring® and CPM Analytics® modules, take your Webex deployment to the next level with insights to improve collaboration experience and business outcomes. Vyopta provides the following:
- Single-pane-of-glass across Cisco’s collaboration portfolio and mixed-vendor UC environments
- User tagging to create actionable reports on the metrics and parameters you care about the most (e.g., VIPs, business unit, department, location).
- Intuitive workflows, dynamic dashboards, configurable alerts, and Service Desk integration. IT and UC staff use Vyopta with minimal training to resolve issues before they escalate.
- Endpoint monitoring provides an end-to-end view from your on-premises network to the cloud for more accurate troubleshooting.
- Analytics and performance management to optimize remote and in-person collaboration.
This solution is intended for UC admins and operations staff and IT Help Desk staff, as well as managers and architects responsible for Unified Communications.
How to Purchase
Available on Cisco’s Global Price List.
Contact
To learn more, schedule a demo call or to get started with CPM for Webex Meetings, simply contact your Vyopta representative (sales@vyopta.com).
Vytopa’s Collaboration Performance Management is a paid SaaS offering. To understand pricing tiers and to request a quote, please visit https://www.vyopta.com/product/cpm/how-to-buy/.
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