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Registration is open after event concludes

esturm
Level 1
Level 1

How do I close the registration to a webex webinar? I noticed that participants can still register for a webinar that has already passed. I do not want to delete the webinar in case I want to pull reports or go back and review items from this event. Is there any way to close registration? I would have thought it did this automatically once the time of the webinar had passed..

 

Thank you, 

Erin 

4 Replies 4

Francisco Zicre
Level 1
Level 1

Just discovered that you can delete a webinar with the Webex APIs, https://developer.webex.com/docs/api/v1/meetings/delete-a-meeting , Also you can specify if you want to send emails or not for this operation.

Hope it helps!.

Francisco Zicre
Level 1
Level 1

Is this a bug? We are facing the same issue, and we have people using old links to enter new webinars which is a nightmare. At least is there a way to delete them?

ktwong
Cisco Employee
Cisco Employee

@esturm you can edit the webinar and set the max registrants to zero.



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Because the webinar has passed, in order to do that the system wants me to update the time/date of the event in order to edit it. So, that does not seem to be a solution for webinars that have already passed. Is there anything else I can do? Or a way to bypass updating the date/time of the event?