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IP address change not reflected in WLC 9800 after authentication

diego-araos
Level 1
Level 1

Hi,

I have the following issue. I created an SSID with Captive Portal authentication for user connection via LDAP. This portal is deployed with ISE and, depending on the employeType in LDAP, assigns it to an SGT created in SD-ACCESS and provides it with an IP address from the segment. This process works very well, but the problem I have is that in the WLC 9800 controller, and therefore also in Catalyst Center telemetry, when the user has successfully authenticated in the captive portal and the SGT has been assigned, the controller continues to show me the transit IP and not the IP that the DHCP actually assigns. What could be causing this issue where the IP that the user actually has is not updated in the WLC?

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