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请问大神们UCM 8.6版本 怎么升级7821电话的固件??

sunpozxtp
Level 1
Level 1
是不是下载78xx的电话固件cop.sgn文件上传到ucm里 然后重启tftp服务就ok了 ?
这么做完在设备默认值里还是没找到相关78xx的电话type。
从google搜的 结果显示还缺少 device pack ,我找到这个包 大小799M,是不是上传到ucm里就能解决问题了??
多谢。。
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Xingxing Zhang
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sunpozxtp 发表于 2015-7-22 14:05 back.gif
中文的语言包 ? 只升级电话的语言包就行吗 ?

如果原来是英文的,就不用考虑中文语言包的事了。
如果原来安装了中文语言,里面是没有7821中文的,DevicePackage里面也没有语言包,就需要单独升级电话的语言包。

在原帖中查看解决方案

6 条回复6

Xingxing Zhang
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sunpozxtp 发表于 2015-7-22 14:05 back.gif
中文的语言包 ? 只升级电话的语言包就行吗 ?

如果原来是英文的,就不用考虑中文语言包的事了。
如果原来安装了中文语言,里面是没有7821中文的,DevicePackage里面也没有语言包,就需要单独升级电话的语言包。

siyzhang
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本帖最后由 siyzhang 于 2015-7-22 07:44 编辑
请参考以下文档
http://www.cisco.com/image/gif/paws/108090/upgrade-ip-firmware.pdf
Steps to Upgrade Single IP Phone Firmware
Perform these steps to upgrade the phone load for a single IP phone and other phones to use the existing old phone load in your network environment. This situation can arise when new firmware has to be checked before deploying to the entire IP telephony network or any single phone that requires a feature supported by a particular firmware.

  • Download the required IP phone firmware from Cisco IP Phone - Software Download .
  • Before you proceed to upgrade the firmware, go to the Device menu. Choose Device Settings > Device Defaults and copy the phone load name that you currently use for the particular Cisco IP phone model which you are planning to upgrade. Paste this file name in a notepad so that you can use the same file name to revert the default phone load name to the old firmware for all other phones.
    074330dudu12vyfuvw3cav.gif
    Note: In order to get the phone load name from CallManager 4.x, go to System > Device Defaults > Device Defaults Configuration and copy the load information.
  • Run the upgrade patch file of the new IP phone load in Cisco Unified CallManager. You can do this by burning the patch file to a CD or DVD, or by sharing it via FTP or SFTP.

    • Go to Cisco Unified OS Administration in the navigation menu at the top right of the web page. Login with the platform administration credentials.
    • Go to Software Upgrades > Install/Upgrade.
    • Choose the appropriate options for DVD/CD or network source, and provide details of where it can pull the file to download.
      When the install is complete, this automatically changes the Phone Load Name in the device defaults for the particular phone model.
  • Copy this new load information from the Device Defaults and paste it to the notepad file.
  • In order to maintain the old load name for other phones in the network, replace the old load information from the notepad repeating the procedure, Device > Device Settings > Device Defaults. Then, click Update.
    This helps all other phones to maintain the old device default load information.
  • Go to the Device menu >Phone and choose the IP phone on which you want to perform the upgrade. Paste the new load information to the Phone Load Name field and click Update.
    Note: CallManager 4.x also follows this same step for changing the load name.
    074327l8k49veezwgig4vi.gif
  • Finally you have to restart TFTP service. Go to Cisco Unified Serviceability, then go to Tools > Control Center-Feature Services and restart the TFTP service.
Verify
In order to verify that the phone has copied the new firmware image, use one of these methods:

  • Find the IP address of the IP phone on which the upgrade is performed. Use the IP address in the browser to obtain the Device information of the IP phone. Check for the version to see if the firmware has changed to the new one.
  • Physically go to the IP phone and press the Settings button. Scroll down to Model Information and press Select. Then, scroll down to Load File and verify that it is the same load file which is upgraded.

Xingxing Zhang
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本帖最后由 zhang00xing00 于 2015-7-22 11:02 编辑
PUB/SUB依次上传安装DevicePackage, 中文语言包也需要安装新的,然后重启CUCM Cluster。


https://software.cisco.com/downl ... cle=&reltype=latest

sunpozxtp
Level 1
Level 1
zhang00xing00 发表于 2015-7-22 10:00 back.gif
PUB/SUB依次上传安装DevicePackage, 中文语言包也需要安装新的,然后重启CUCM Cluster。



中文的语言包 ? 只升级电话的语言包就行吗 ?

sunpozxtp
Level 1
Level 1
zhang00xing00 发表于 2015-7-22 10:00 back.gif
PUB/SUB依次上传安装DevicePackage, 中文语言包也需要安装新的,然后重启CUCM Cluster。



再继续问一下 ,,设备包找啊找 没找到相对应的小版本 ,怎么办 是不是就不能安装设备包了 ?
小版本是8.6.2(20000-2) 找不到对应的。

Xingxing Zhang
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sunpozxtp 发表于 2015-7-24 14:08 back.gif
再继续问一下 ,,设备包找啊找 没找到相对应的小版本 ,怎么办 是不是就不能安装设备包了 ?
小版本是 ...

用上面链接中的版本即可
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