关于申请成为委派管理员注册问题

[zhangshangqiao]

申请访问智能网络支持服务门户过程中，申请成为委派管理员后，收到以下邮件，提示我的账户是共享账号，要求重新注册一个新的账号。我现有CCO已关联服务号，请问如下问题怎么解决？
Dear Sir/Madam,
Thank you for your request to become a Delegated Administrator for Smart Net Total Care. Unfortunately, that request was submitted using what appears to be a shared account. Cisco access policy requires that each account is associated to one individual, and this policy must be strictly enforced when that account is to be used to administer access for other accounts. Smart Net Total Care registration must be performed by an appropriate person, using their individual Cisco.com account that clearly identifies them by name. Please re-submit a new online registration request using your individual Cisco.com user ID. Once that request is received, we will proceed with your Smart Net Total Care on-boarding.
Regards,
Sergio Rivera Mora
Cisco Support
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[yanzhao2 · Accepted solution]

zhangshangqiao 发表于 2016-7-1 10:31
新的CCO能否使用免费邮箱，如163，还是继续使用原企业邮箱（不知能否同一个邮箱关联多个CCO）。由于本CCO是 ...

注册为委任管理员的CCO ID需要使用企业邮箱注册。
关于同一邮箱是否可以注册多个CCO ID问题及具体操作方法请致电TAC详细咨询。
通过以下电话联系TAC：
座机拨打 800－810－8886 密码： 1819
手机拨打 400 - 810 - 8886

[yanzhao2]

建议您重新注册您个人的CCO ID，并将合同号关联至新注册的个人CCO ID，然后重新提交成为委派管理员申请。
如有需要您可以致电TAC解除共享账号的合同关联。
通过以下电话联系TAC：
座机拨打 800－810－8886 密码： 1819
手机拨打 400 - 810 - 8886

[zhangshangqiao]

新的CCO能否使用免费邮箱，如163，还是继续使用原企业邮箱（不知能否同一个邮箱关联多个CCO）。由于本CCO是最终企业用户，并没有与服务商关联，也没有上级管理员，能否成功注册？谢谢