Hello all,
I would like to ask for your help.
We have started to drastically improve the sound quality in our videoconference rooms by choosing Sennheiser ceiling microphones (TCC2). These use the professional Dante network just like many of our event rooms. I found that the "Dante AVIO USB IO 2x2" worked beautifully with the Cisco room kits and began to roll out this solution. Some time later we purchased some room kit plus systems and when installing them in these new rooms I got a nasty surprise. Unfortunately, they do not recognize the USB audio adapter.
I'm afraid I don't understand at all why the device classes behave so differently.
Do you know a trick how I get this standard audio USB interface , which works on any computer, also on a Room kit Plus to run?
Many thanks and greetings
Chris