Why does Webex not have any accessibility options beyond adjusting the text size and some screen-reading notifications? Even very basic configuration options could make the tool so much more usable for those forced to adopt it.
Basic functionality that should have been implemented a decade ago:
- Allow users to change the alert sound itself, not just the volume. The current high-pitched notification tone is excruciatingly painful through headphones, and should not be the only option for an audible alert.
- Provide a fixed order option for spaces/messaging lists. Having conversations continually reordered into different positions on the screen is the opposite of helpful.
- Allow user definition of keyword notifications beyond just direct mentions. How can an enterprise communications tool not allow configuring keywords like team or product names to trigger notifications in channels?
I'm sure none of the above are new, but what else does the community think is missing?
