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Why are users having problems joining a webinar?

Tammy
Level 1
Level 1

Users did not receive their registration email and did not have the ID to join the meeting.  Is there something that has to be turned on in order for the registration email to be sent now?  I've never had this problem before.

1 Reply 1

Soumya Roy
Cisco Employee
Cisco Employee

Could you please reconfirm on these configs?

Screenshot 2023-06-06 at 2.32.40 PM.pngScreenshot 2023-06-06 at 2.32.28 PM.png