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APIC server crash?

tinhnho123
Level 2
Level 2

Hello Guys,

I have 3 APIC controllers, one of them is up and running with 2 leafs and 2 spines. I  was trying to work on the 2nd APIC and want it to join the cluster but somehow I think I might have crashed the 2nd APIC after rebooted it few times. Luckily, the CIMC still works, I use the KVM to remote to the 2nd APIC, and get the prompt (attachment), it's just sitting there, it doesn't go any where and I can't also type. I also rebooted couple times but the results are the same.

I also hooked my monitor/keyboard/mouse direct to the server  and have the same result with the KVM. I think the HDD(s) might be corrupted. 

Does anyone have any ideas how to get it back to factory default or at least fix it? Thanks alot.

1 Accepted Solution

Accepted Solutions

Tomas de Leon
Cisco Employee
Cisco Employee

Try removing the power cables for about 30 seconds.  Then reconnect the power cables and power on the APIC.  Either my KVM or console connection, what is seen at power on?  You should see something print to console.  Let us know what you see after removing power.  

Does the CIMC show any issue with server?  Take a screen capture of the CIMC page that show Server Status.  From the CIMC, Does the Server Faults & Logs show anything?

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2 Replies 2

Tomas de Leon
Cisco Employee
Cisco Employee

Try removing the power cables for about 30 seconds.  Then reconnect the power cables and power on the APIC.  Either my KVM or console connection, what is seen at power on?  You should see something print to console.  Let us know what you see after removing power.  

Does the CIMC show any issue with server?  Take a screen capture of the CIMC page that show Server Status.  From the CIMC, Does the Server Faults & Logs show anything?

Thanks for the reply. Unplugged the power cables fix it. Happy new year Tomas!

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