Cisco ACI and Smart Licensing Satellite Enhanced Edition 6.0

[Nik Noltenius]

Hi,

I had our ACI environment registered to a Smart Software Manager Satellite 5.something which worked very well. Now I wanted to switch over to the SSMS 6.0 Enhanced Edition which doesn't seem to work at all.

The SSMS is configured and synchronized to SSM. I have IP reachability between APIC and SSMS but no matter what I put into the URL-Field of the registration dialog of the APIC I always receive a "registration failed" fault (F3058) saying the APIC failed to send out Call Home HTTP message.

I tried:

http://<IP address>:8080/Transportgateway/services/DeviceRequestHandler

https://<IP address>:8080/Transportgateway/services/DeviceRequestHandler

http://<IP address>/Transportgateway/services/DeviceRequestHandler

https://<IP address>/Transportgateway/services/DeviceRequestHandler

With 

http://<IP address>:443/Transportgateway/services/DeviceRequestHandler

interestingly the fault description changes to "Fail to parse response data from SCH server" but this doesn't put me in a better position...

Does anyone have this setup working and can tell me which URL to put there? Or should anyone of the above work and I have to find the issue elsewhere?

Kind regards,
Nik

[ShayaanK]

Nik,

Can you resolve DNS for "software.cisco.com"?

[Nik Noltenius]

Thank you for the reply!

Do you mean resolve it from the APIC? 

No I can‘t but why should I when using the satellite solution? Does the satellite need to act as software.cisco.com for the solution to work?

I don‘t have a problem synching the satellite to Cisco, but APIC to satellite doesn‘t work.

Regards,

Nik

[ShayaanK]

Nik,

Here is a link to a short blurb that may help out with some possible troubleshooting steps:

https://www.cisco.com/c/en/us/td/docs/switches/datacenter/aci/apic/sw/3-x/smart_licensing/b_Smart_Licensing.html#task_zhq_5m2_rdb 

Scroll down to "Smart Licensing APIC Registration Failed"

Essentially, we may have issues with SSL certs or using the correct port numbers.

[Nik Noltenius · Accepted solution]

For those who might face the same issue:

I finally opened a TAC case. Apparently 6.0 doesn't handle manual synchronization in conjunction with ACI very well. There is a bug I couldn't find but which is obviously known to the inner circle.

An update to 6.0.1 is needed, then it works as a charm.

The correct satellite URL with 6.0.1 is https://<IP address>/Transportgateway/services/DeviceRequestHandler so no special ports, just the default 443. IP address and hostname both work (as expected).

Kind regards

Nik