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Configurations Must Be Disabled Prior To Upgrades

at@ps
Level 1
Level 1

Hey Folks,

I'm upgrading my ACI fabric within two stages from:

  1. 5.2(3) to 5.2(8i)
  2. From 5.2(8i) to 6.0(7e)(M)

Based on Cisco recommendation, any Cisco App Center should be disabled prior to the upgrade process. I found my customer has the "Nexus Insights Cloud Connector" app is enabled.
So, how it could be disabled?
Note: the app is installed but I'm not sure if it is enabled or not since it keeps loading when I tried to open it without any data to display.

Also, I have an enabled recuring export policy for taking full backup which its time intercepts with the upgrade maintenance window time.
And it would be better to disable it. 
so how it could be disabled?
Note: What i think that there is no option to disable it ONLY delete it or change its scheduler, isn't it?

thanks in advance,

1 Reply 1

AshSe
Level 4
Level 4

Hello at@ps  to address your concerns, let's go step by step:


1. Disabling the "Nexus Insights Cloud Connector" App

Cisco recommends disabling any App Center applications before performing an ACI fabric upgrade. Since the "Nexus Insights Cloud Connector" app is installed but not displaying data (likely due to connectivity or configuration issues), you can follow these steps to check its status and disable it:

Steps to Disable the App:

  1. Log in to the APIC GUI.
  2. Navigate to Apps > Installed Apps.
  3. Locate the Nexus Insights Cloud Connector app in the list of installed apps.
  4. Check the app's status:
    • If the app is enabled, you will see an option to disable it.
    • If the app is already disabled, no further action is needed.
  5. To disable the app:
    • Click on the app, and in the app details, look for the Disable button or option.
    • Confirm the action to disable the app.

If the app keeps loading and you cannot access its details, you may need to use the APIC CLI to disable it. Use the following command:

acidiag app disable <app-name>

Replace <app-name> with the exact name of the app (e.g., Nexus Insights Cloud Connector).


2. Disabling the Recurring Export Policy

For the recurring export policy, you are correct that there is no direct "disable" option. You can either delete the policy or modify its schedule to ensure it does not run during the upgrade window.

Option 1: Modify the Schedule

  • Log in to the APIC GUI.
  • Navigate to Admin > Import/Export > Export Policies.
  • Locate the recurring export policy in the list.
  • Edit the policy and change the schedule to a time outside the upgrade window.
    • For example, if your upgrade is scheduled for 10 PM, set the export policy to run at 2 AM instead.

Option 2: Delete the Policy

  • Navigate to the same location: Admin > Import/Export > Export Policies.
  • Select the recurring export policy.
  • Delete the policy by clicking the Delete button.

If you delete the policy, you can recreate it after the upgrade is complete.

 

Hope This Helps!!!

 

AshSe

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