How can I recover the APIC's password?

[YOUNG HAN KIM]

Hello,

I forgot APIC's admin password.

So, I run the password recovery procedure as below.

Step 1	Create and save an empty file named "aci-admin-passwd-reset.txt".
Step 2	Add the file to a USB drive.
Step 3	Connect the USB drive to one of the rear USB ports on the Cisco APIC.
Step 4	Reboot the APIC using Cisco Integrated Management Controller (CIMC) or by hard power cycling the device.
Step 5	When the APIC displays the "Press any key to enter the menu" prompt, press a key to interrupt the boot process.
Step 6	The APIC displays supported Linux versions. Highlight the version installed on your system and press e to edit the boot command.
Step 7	Add the name of the empty file to the end of the command, shown as follows:  Example: [ Minimal BASH-like line editing is supported. For the first word, TAB lists possible command completions. Anywhere else TAB lists the possible completions of a device/filename. ESC at any time cancels. ENTER at any time accepts your changes.] < rhgb quiet selinux=0 audit=1 aci-admin-passwd-reset
Step 8	Press Enter to save the file.
Step 9	Press b to boot the APIC. Note    To cancel the password reset operation and return to the default boot parameters, press Esc and Enter.
Step 10	The APIC boots and prompts for a new administrator password.

But, APIC is still asking an existing(old) password after booting.

I do not know what went wrong.

Let me know how to solve this problem.

Thanks,

[Amanuddin Shaikh]

Hi,

I am also facing the same issue, any idea about it?

how we can re-install iso in APIC via virtual media? Is there any idea 

Thanks,

[Ramu Gajula]

Hi Amanuddin,

When the APIC prompts for the password, login to "rescue-user" and then you will get few admin privileges like erasing the config and restore to factory default setting.

after you login using rescue-user

type "eraseconfig setup" to factory default or "eraseconfig" to just erase the config.

thanks for using the Cisco Support community  for ACI.  

[vithulas]

When I type "rescue-user" but still it is prompting for a password.

[jose.tamayo.segarra]

Hi there,

In my case, it had to be the very first user that tries to login. Reboot the APIC and at the first login prompt enter 'rescue-user'.

Wait a bit until the system is fully operational. I kept typing every now and then the '?' key until I stopped receiving this message:

Authentication cookie not present
System is not ready please wait

Then type `eraseconfig setup` command and reboot. 

Now you will have to start the Wizard again.

Hope it helps,

Ignacio

[aleccham]

Hello,

Please do not use the command provided, "eraseconfig setup". It is deprecated.

If you need to reconfigure the initial setup script. Then you should use the following. "acidiag touch setup"