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NTP issue inside APIC-EM Configuration Wizard

INEM
Level 1
Level 1

Hello Cisco community,

I would like to request support from the community, I'm running in a blocking situation where I cannot finish the first setup because I'm blocked in the Setp #11, configuration of the NTP SERVER SETTINGS (Image attached).

Every time I got the same error "Unable to synchronize time with:...... "

After hit cancel you can see the log messages from CLI (Image attached).

I'm using a Cisco APIC-EM Controller Appliance M4 Server and the interface eth0 connected directly to a switch where I have the NTP master server and can go from there to the Internet without any issue, I can ping and resolve names over the internet.

Locally from the NTP master server I can also ping the APIC with sucess.

I'd appreciate any help or troubleshooting tips that anyone could provide. Thank you!

APIC-EM.1.jpegAPI_EM.2.jpeg

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