CDN v3.0.2 - Can not reset password

[twaite]

We have a CE-560 with CDN V3-0-2-rc10. For some reason it will not reset password. Tried the defaults:

admin:default

admin:diamond

root:default

etc..

When booting, typed in "linux single" at the "LILO Boot#", unit proceeds to load to "Bash#". So then we typed "bash# source /sonoma/sys/bin/resetpass". After hitting enter, unit continues to load. We get to a prompt where we typed admin:default

This is what we get:

System Now Booting ...

LILLOO bboooott:: lliinnuuxx ssiinnggllee

LLooaaddiinngg lliinnuuxx......................................

____________________________________________________

bash# source /sonoma/sys/bin/resetpass

____________________________________________________

After typing that it goes to :

EXT2-fs warning: mounting unchecked fs, running e2fsck is recommended

INIT: Entering runlevel: 3

Entering non-interactive startup

Starting sonomafs...

____________________________________________________

Cisco Content Delivery Network V3-0-2-rc10

Kernel 2.2.16-3 on an i686

login: root

Password:

Login incorrect

login:

Any ideas on what we can do, or what we are doing wrong?

[mchin345]

Ordinarily, CDN administrators change the default administrator account password (admin) in the same manner as any other account password. Refer to Chapter 2, "Configuring Enterprise Content Delivery Network Devices," in the Cisco Enterprise CDN Software User Guide for details on changing passwords for accounts.

However, if you lose track of the password for the admin account and accidentally lock yourself out of the Content Distribution Manager administrative user interface, you must manually reset the password for the admin account before regaining access to the Content Distribution Manager and the Users feature.

Resetting the admin account password restores the factory-configured password to the account. After resetting this password and rebooting the Content Distribution Manager, administrators can again log on using the admin account and configure the password for the account, as well as for other user and administrative accounts.

For more details : http://www.cisco.com/univercd/cc/td/doc/product/webscale/content/cdnent/ecdn30/entcdnug/configdv.htm#xtocid1196829