cms recover issue with the WAE-612

[SK Ameen .]

Hi ,

We are getting the erorr  in the attached fille when we entered the command "cms recover identity" on the new WAE-612 install with the working hard disks( from the faulty WAE-612).

The WAAS OS on the flash is 4.0.9 and on the disk based software is 4.3.3

Please advice how to recover the exsisting config on the new WAE from the WAAS CM.

[Michael Korenbaum]

Ameen,

The disk based software and the software on the flash must match.

I suggest you use the recovery CD to install the proper system image on the flash.

http://www.cisco.com/en/US/partner/docs/app_ntwk_services/waas/waas/v431/configuration/guide/maint.html#wp1173532

Once the system image matches the image installed on disk you can then try again to recover the identity.

Regards,

Mike Korenbaum

Cisco Data Center PDI Help Desk

http://www.cisco.com/go/pdihelpdesk