CSS 11501 web timeout

[Frank]

Hi,

I have a CSS11501 running 8.10.0.02 software. I have 2 windows 2003 web servers that connect to a backend database. I am recieving complaints that intermittently the end user is getting a session timeout.

I set the flow multiple to 2700 so the flow would be active for 12 hours, but when I issue the show flows command I see flow disappearing after just a few minutes.

Is this normal behavior?

Does my config look correct otherwise?

service A

ip address 192.168.248.17

keepalive type http

active

service B

keepalive type http

ip address 192.168.248.18

active

!*************************** OWNER ***************************

owner test1

content web

port 80

protocol tcp

add service A

add service B

vip address 192.168.248.16

balance aca

advanced-balance sticky-srcip

sticky-inact-timeout 720

flow-timeout-multiplier 2700

active

Thanks

Frank

[Gilles Dufour]

Frank,

if the client or the server closed the connection, it will disappear.

Sniff the traffic on both side of the css and see which device is closing the connection.

Don't forget that servers also come with an idle timeout which is usually far less than 12 hours.

Gilles.