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Hi,
I am polling Cisco API for
Get Coverage Status by Serial Number
https://developer.cisco.com/docs/support-apis/#!serial-number-to-information/get-coverage-status-by-serial-numbers
The API call is successful but the API does not return anything in...
I have a user who is configured for Webex calling with an 8865 IP phone. I am not able to make or receive (<Username>@<WebexDomain>.calls.webex.com) video calls via SIP URI from the 8865. Inbound calls to the <Username>@<WebexDomain>.calls.webex.co...
I am trying to get my webex app to show when i am in a meeting based on my outlook calendar like jabber used to behave. When i go to the settings within the Webex app the option is greyed out. Any ideas? ThanksFrank
I am running UCCX & AQM with remote agents. All my inbound calls arrive on a SIP CUBE from the PSTN. Currently my remote agents have a Cisco 831 with Site-to-site VPN back to the corporate network leveraging Desktop Recording (Endpoint). We are lo...
I am trying to get my Nexus 5K to authenticate with ACS Express.Looking at the Nexus 5K troubleshooting doc it looks like you need to specify special AV Pairs in ACS (which I do not think you can do in ACS Express)http://www.cisco.com/en/US/partner/d...
On the control hub -> Users -> Select the user -> Calling -> Application line assignment -> Webex application assignments -> we can uncheck the needed ones -> Save
Hi All, I am also wondering if there is a best practice method to troubleshooting call quality for MRA endpoints. Is there a way via expressway CDR logs or some other means to determine if the packet loss is being introduced between the internet pho...
I currently have a customer who is using this tool. We are upgrading to CUC 12.5 but I see this tool is not supported on 12.X Is there a new tool or built in functionality to accomplish the group sync? Thanks Frank
