12-16-2007 10:03 PM
Customer says CSS11503 is dropping packets to Firewalls.
The troubleshooting steps are in the attached file.
12-17-2007 05:17 AM
Only if being in a lab with total control of traffic will you be able to use ping test and show commands to verify packet drops.
I would suggest to capture a sniffer trace frontend and backend and try to catch a packet that was dropped.
Also get a show tech just before and just after the capture.
finally, submit a service request if you have evidence of packets being dropped.
Gilles.
12-17-2007 01:23 PM
Gilles,
Similar to CAT switches "monitor session" commands are there any similar commands in CSS. I had a quick look at the docs. and I could not find any. So does that mean I have to do it at the other end of the CSS where the CSS connects to a switch port.
Thanks
Alphonse
12-18-2007 06:26 AM
the command on the CSS is :
CSS11503-2(config)# setspan ?
src_port Configure Source Port for SPAN.
Look the documentation for all the details.
However, I always prefer to do it on the opposite site for this kind of issues.
Gilles.
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