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Delete Licence on CISCO ACE 4710

Hello here,

i'm at the moment not able to delete a licence from a 4710 Balancer.

The Problem:

We've this ACE from our Service-Partner, and on the chassis was a SSL-7500 licence installed.

The file was deleted from the partner, but NOT uninstalled!

Now, the ACE works with this licence:

#show license status

Licensed Feature                            Count

------------------------------------        -----

Compression Performance in Mbps             2000

Web Optimization Concurrent Conns.          105

SSL transactions per second                 7500

Virtualized contexts                        20

Module bandwidth in Gbps                    1.0

But the licence-file ist not available:

nbg-w81-l7s01/Admin# show license usage

License                      Ins   Lic    Status   Expiry Date   Comments

                                  Count

--------------------------------------------------------------------------------

...

ACE-AP-SSL-07K-K9             No     -    Unused                 -

...

--------------------------------------------------------------------------------

same with the virtual-context-extention to 20 context.

...is there any way to bring the ACE to default? Without the SSL-7500 licence key??

I'm not able to sync config with the partner-ACE, which has no feature-licence! (peer-licence-incompatibility)

thank for help...

K. Liepold

6 Replies 6

pablo.nxh
Level 3
Level 3

Hi Liepold,

You can enter the command:

ACE# show license brief

That should show you any license previously installed on that box, once you see the name you can just do

ACE# license uninstall license_filename

HTH

__ __

Pablo

Hi Pablo,

thanks for answer.

But the main problem i've told is, that the licence-FILE was deleted from our partner.

> so i've no file for "uninstall >licence_filename<...

...

but the ACE is working with this licences.

K. Liepold

HI Liepold,

So when you do a "show license brief" on that box you don't get anything?

Tnx

__ __

Pablo

Yes, that's the point...

an "show licenct usage" the same.

the licence-file ist not available:

nbg-w81-l7s01/Admin# show license usage

License                      Ins   Lic    Status   Expiry Date   Comments

                                  Count

--------------------------------------------------------------------------------

...

ACE-AP-SSL-07K-K9             No     -    Unused                 -

...

--------------------------------------------------------------------------------

K. Liepold

but:

#show license status

Licensed Feature                            Count

------------------------------------        -----

Compression Performance in Mbps             2000

Web Optimization Concurrent Conns.          105

SSL transactions per second                 7500

Virtualized contexts                        20

Module bandwidth in Gbps                    1.0

Hi Karl,

The problem is that, unless you have the license file, you cannot unistall it.

I think the best approach would be to contact the licensing team or your partner and get the license file again. Once you have the file, you should be able to uninstall it normally.

Regards

Daniel

hm, that was my apprehension.

ok, than i must go this way.

thanks for help.

K. Liepold

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