12-06-2011 07:05 AM
Hello here,
i'm at the moment not able to delete a licence from a 4710 Balancer.
The Problem:
We've this ACE from our Service-Partner, and on the chassis was a SSL-7500 licence installed.
The file was deleted from the partner, but NOT uninstalled!
Now, the ACE works with this licence:
#show license status
Licensed Feature Count
------------------------------------ -----
Compression Performance in Mbps 2000
Web Optimization Concurrent Conns. 105
SSL transactions per second 7500
Virtualized contexts 20
Module bandwidth in Gbps 1.0
But the licence-file ist not available:
nbg-w81-l7s01/Admin# show license usage
License Ins Lic Status Expiry Date Comments
Count
--------------------------------------------------------------------------------
...
ACE-AP-SSL-07K-K9 No - Unused -
...
--------------------------------------------------------------------------------
same with the virtual-context-extention to 20 context.
...is there any way to bring the ACE to default? Without the SSL-7500 licence key??
I'm not able to sync config with the partner-ACE, which has no feature-licence! (peer-licence-incompatibility)
thank for help...
K. Liepold
12-06-2011 10:40 AM
Hi Liepold,
You can enter the command:
ACE# show license brief
That should show you any license previously installed on that box, once you see the name you can just do
ACE# license uninstall license_filename
HTH
__ __
Pablo
12-06-2011 11:27 PM
Hi Pablo,
thanks for answer.
But the main problem i've told is, that the licence-FILE was deleted from our partner.
> so i've no file for "uninstall >licence_filename<...
...
but the ACE is working with this licences.
K. Liepold
12-07-2011 12:04 AM
HI Liepold,
So when you do a "show license brief" on that box you don't get anything?
Tnx
__ __
Pablo
12-07-2011 12:37 AM
Yes, that's the point...
an "show licenct usage" the same.
the licence-file ist not available:
nbg-w81-l7s01/Admin# show license usage
License Ins Lic Status Expiry Date Comments
Count
--------------------------------------------------------------------------------
...
ACE-AP-SSL-07K-K9 No - Unused -
...
--------------------------------------------------------------------------------
K. Liepold
but:
#show license status
Licensed Feature Count
------------------------------------ -----
Compression Performance in Mbps 2000
Web Optimization Concurrent Conns. 105
SSL transactions per second 7500
Virtualized contexts 20
Module bandwidth in Gbps 1.0
12-07-2011 02:09 AM
Hi Karl,
The problem is that, unless you have the license file, you cannot unistall it.
I think the best approach would be to contact the licensing team or your partner and get the license file again. Once you have the file, you should be able to uninstall it normally.
Regards
Daniel
12-07-2011 02:53 AM
hm, that was my apprehension.
ok, than i must go this way.
thanks for help.
K. Liepold
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