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Devices not showing up in CM

obryde
Level 1
Level 1

Sometimes all my devices show up int he CM, other times not, when they do not show, I have to "search" for them by the exact name.

We have redunsant CM's and I wonder if this could be some sync issue, or if there is something wrong with my user.

Othwer users on the CM do not experience this problem (to my knowledge)

Best regards

Ole

1 Reply 1

Kanwaljeet Singh
Cisco Employee
Cisco Employee

Hi Ole,

Looks like a bug. Has this happened after upgrading a browser or making any changes to the CM or after deleting a WAE device from CM? There is a known issue where after deleting a WAE device CM page doesn't show any devices. Reload of the CM resolves the issue.

CSCtu31886No Data shown after deleting WAE from CM

A permanent software fix for this defect is in 5.0.1 and higher. The workaround is to
reload the CM.

Regards,
Kanwal

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