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Issue with Private Key and ACE 4710

robert.mcclain
Level 1
Level 1

I ma having issues trying to import a .PEM file into an ACE 4710. The original file was a PCKS12 file that was converted to a set of .PEM files as I have no access to any server to do a file transfer. This has worked in the past. the error I get is "Error: File not of recognized types - PEM, DER or PKCS12, import failed". I am not sure what is exactly failing. The cert was converted to a .PEM and the ACE imported that fine.

Please help as I need this soon.

4 Replies 4

ajayku2
Cisco Employee
Cisco Employee

If you are using Monitor to import the key and cert.

preferably open the cert with notepad.

While copying avoid copying blank space or extra line.

In some cases the private key may be encrypted.

To remove the password from the private key file.

>> openssl.exe rsa -in privateKey.pem -out private.pem

This is required as, at the time of exporting privateKey, you have added  a password to the private key to secure it. If you left the password  with it, it will keep asking the password as any application tries to  access it.

Hope that helps.

regards,

Ajay Kumar

I tried using Notepad and it told me it was too long. I will check with the people who converted it to ensure they left off the passphrase.

That was the primary issue, they converted the cert and key without the passphjrase and the key imported fine.

The other issue I ran into and I have seen this in the past is the Cert had intermediate certs embedded as well.

So I just copied the root cert out and imported that one. All is working now. Thanks for your help.

Nice to hear that Robert. I am glad that issue is resolved. 

With regards,

Ajay Kumar

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