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Upgrading ACE10-6500-K9

John Ruhl
Level 1
Level 1

We have a pair of ACE modules in our service switches. They are ACE10-6500-K9. Currently they are running software version A2(2.4). After experiencing a SRAM Parity Error, TAC recommended upgrading the software to A2(3.3) or higher.

My question is, can I upgrade these modules to A4(1.x) or A4(2.x)? If so, is there any value to making this upgrade? Also, would I have to walk this upgrade? Meaning upgrade to A2(3.3) and then upgrade to A4(1.x).

thanks,

John

1 Accepted Solution

Accepted Solutions

pablo.nxh
Level 3
Level 3

Hi John,

Version 4.X will be supported only on the new hardware version ACE30, please take a look at this link:

http://xrl.us/bk2fjx

Actually to my surprise ACE10/ACE20 have already an EOL/EOS date published on these documents:

http://www.cisco.com/en/US/prod/collateral/modules/ps2706/end_of_life_c51-674428.html

http://www.cisco.com/en/US/prod/collateral/modules/ps2706/end_of_life_c51-674430.html

You will need to upgrade to A2(3.X) meanwhile or contact your sales team if you want to migrate your ACE equipment.

HTH

__ __

Pablo

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2 Replies 2

pablo.nxh
Level 3
Level 3

Hi John,

Version 4.X will be supported only on the new hardware version ACE30, please take a look at this link:

http://xrl.us/bk2fjx

Actually to my surprise ACE10/ACE20 have already an EOL/EOS date published on these documents:

http://www.cisco.com/en/US/prod/collateral/modules/ps2706/end_of_life_c51-674428.html

http://www.cisco.com/en/US/prod/collateral/modules/ps2706/end_of_life_c51-674430.html

You will need to upgrade to A2(3.X) meanwhile or contact your sales team if you want to migrate your ACE equipment.

HTH

__ __

Pablo

Thanks Pablo. 

I did know that the ACE10 was EOL.  Just wasn't sure of how far I can go with upgrading its software.

thanks,

John

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