WAAS error receiving statistics

[fisherstephen]

Hello,

When I attempt to display statistics from our 2 WAE's from the CM I get the following errors. Do you have any ideas ?

Best regards

Stephen

2012 Jan 23 06:57:45 WADMZJA01 java: %WAAS-CMS-4-700001: cdm(TP-Processor3): ce= 1118GetConnTable request failed, ce=1118, un
icorn.RpcException: Error retrieving peer node id for host[1118]: 203.185.29.77:443. Connection failed.

2012 Jan 23 07:14:10 WADMZJA01 java: %WAAS-CMS-4-700002: cdm(TP-Processor1): unicorn.RpcException: Error retrieving peer node
id for host[2478]: 193.202.17.248. Connection failed.: unicorn.RpcException: Error retrieving peer node id for host[2478]: 1
93.202.17.248. Connection failed.       at com.cisco.unicorn.messaging.DistributionAdapterRpcClient.checkPeerNodeId(Distribut
ionAdapterRpcClient.java:242)   at com.cisco.unicorn.messaging.DistributionAdapterRpcClient.sendSync(DistributionAdapterRpcCl
ient.java:163)  at com.cisco.unicorn.messaging.DistributionAdapter.sendSync(DistributionAdapter.java:423)       at com.cisco.
unicorn.messaging.DistributionMessage.sendSync(DistributionMessage.java:645)    at com.cisco.unicorn.messaging.DistributionMe
ssage.sendSync(DistributionMessage.java:627)    at com.cisco.unicorn.stats.ConnStatsProvider.getConnData(ConnStatsProvider.ja
va:173)         at management.Monitoring.ConnMonitorTable_jsp._jspService(ConnMonitorTable_jsp.java:228)        at org.apache
.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)        at ja

2012 Jan 23 07:14:10 WADMZJA01 java: %WAAS-CMS-4-700001: cdm(TP-Processor1): ce= 2478GetConnTable request failed, ce=2478, un
icorn.RpcException: Error retrieving peer node id for host[2478]: 193.202.17.248. Connection failed.

[ktunugun]

Hi Stephen,

Do you see both the WAEs as online in CM? Also what WAAS versions are you using?

Did you do any recent upgrades? Have you verified the licenses on the WAEs?

Regards

Kiran

[fisherstephen]

Hello,

Yes the WAEs are online in CM.

Running version 4.3.1

No recent upgrades.

Yes the licenses have been verified (enterprise).

Best regards

Stephen

[lomonaco · Accepted solution]

Hi Stephen, is any Firewall between the CMs and the WAE's

If yes, is important to permit some ports like TCP 443, TCP 8443, TCP 22, TCP 23, etc

Remember that in this case probably the CM will initiate the HTTPS Session.

Usually the WAE starts the Session, to register and syncronize

My Best Regards

  Andre Lomonaco