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WAAS mobile - Forgot Password

Hi,

     I changed the default user name and password (User: admin Password: default) of a WAAS Mobile 3.5.0, but, I don't remember the new password.

     How I could recover/reset the password?

Tks,

Jeff

1 Accepted Solution

Accepted Solutions

adrrojas
Level 1
Level 1

Hi Jeferson,

On the WAAS Mobile server, you will need to modify the following registry values and blank out the coded password.

You should then be able to immediately login as admin default (no need to restart any WAAS Mobile services or anything).

HKLM\Software\ICT\AcceleNetServer\AppliedConfig\Options\General\Password

HKLM\Software\ICT\ControllerPolicyArchive\Controller\Current\Options\General\Password

HKLM\Software\ICT\ControllerPolicyArchive\All_Servers\Current\Options\General\Password

After logging in as admin default, you will then need to make some random server configuration change and Apply Settings and  ApplyConfigurationChanges.  Finally, logout of the Central Manager and  then make sure you can login again using admin default.

Hope this helps!

View solution in original post

3 Replies 3

adrrojas
Level 1
Level 1

Hi Jeferson,

On the WAAS Mobile server, you will need to modify the following registry values and blank out the coded password.

You should then be able to immediately login as admin default (no need to restart any WAAS Mobile services or anything).

HKLM\Software\ICT\AcceleNetServer\AppliedConfig\Options\General\Password

HKLM\Software\ICT\ControllerPolicyArchive\Controller\Current\Options\General\Password

HKLM\Software\ICT\ControllerPolicyArchive\All_Servers\Current\Options\General\Password

After logging in as admin default, you will then need to make some random server configuration change and Apply Settings and  ApplyConfigurationChanges.  Finally, logout of the Central Manager and  then make sure you can login again using admin default.

Hope this helps!

Hi Adriana,

     This solved my problem.

Tks for your help.

Hi Jeferson,

I am glad it worked!