wae 674

[cooper_69]

First time booting an appliance and instead of booting to setup wizard, it hangs at db_grub_start.S, Decommpressing Linux...done, booting the kernal. at the bottom there is Kernel alive and kernel direct mapping tables up to 140000000 @ 800-e000

thanks in advance for the help.

Rich

[smnambia]

Could you try using the WAAS recovery cd-rom and see if that helps?

http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v431/configuration/guide/maint.html#wp1173532

Regards

-Smita

[cooper_69]

Thanks Smita,

When running the rescue CD, it got to: Uncompressing Linux...Ok, booting the kernel and hangs right there.

Looks like RMA time.

[smnambia]

Are you using keyboard and monitor?

Could you try using the serial console

Regards

-Smita

[cooper_69]

Again Thanks Smita!

Fails in console: Booting processor 3/4 APIC 0x"hangs"

[smnambia · Accepted solution]

Are you seeing this message after typing any particular option on the rescue cd menu options, or is this the message you get when you reboot the box with the rescue cd in cd-rom drive?

Which WAAS rescue-cd iso image are you running?

Regards

-Smita

[cooper_69]

WAAS v4.2.3

It happened with just power cycling the appliance with the resuce CD in, never got to a point to hit option 7.

Recieving a next day RMA replacement today.

Thanks Smita

[cooper_69]

I do have another question.

What is the password recovery (login) for a  Wae NM-502.

The Cisco refurbished card has a hostname and failed the admin.default credentials.

Thanks,

Rich

[hcbankbelarus]

Write please actions on steps to solve this problem.

This error arises at the first boot WAE-674 without recovery disk

[Ven Taylor]

This very thing happened to us a couple years ago.

First, cisco thought it was a HDD failure and RMA'd those.

Then, they RMA'd the whole chassis.

End result, the guy was using a non-bootable disk to boot for the first time.

whups...